Privacy Policy
Last Updated: August 2026
Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
- Your name
- Email address
- Phone number
- Property or service address
- Information submitted through contact or quote request forms
- Any other information you choose to provide when contacting us
Our website may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage information through cookies or analytics tools.
How We Use Your Information
Information collected through our website may be used to:
- Respond to questions or inquiries
- Provide estimates or quotes
- Schedule or provide requested services
- Communicate with you regarding your project
- Improve our website and services
- Maintain the security and functionality of our website
- Meet applicable legal or regulatory requirements
We will only use your personal information for the purposes for which it was collected or as otherwise permitted or required by law.
Sharing Your Information
True North Hydroseeding does not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our website or provide our services. These may include website hosting providers, analytics providers, email or communication services, and other technology providers.
These third parties may only receive information necessary to perform their services.
We may also disclose information when required by law or when necessary to protect our legal rights.
Cookies & Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve the overall user experience.
Depending on the services used on our website, third-party providers such as Google may also place cookies or collect website usage information.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.
Protecting Your Information
We take reasonable steps to protect personal information against unauthorized access, use, disclosure, loss, or misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Your Information
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting, or business requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.
Your Privacy Rights
You may contact us to request access to or correction of personal information we hold about you, subject to applicable Canadian privacy laws.
You may also contact us if you have questions or concerns about how your personal information is collected, used, or protected.
Third-Party Websites
Our website may contain links to third-party websites. True North Hydroseeding is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.